Privacy Policy

Privacy Policy

Last updated: September 26, 2024

This privacy policy describes how YAEL LUXURY JEWELRY (hereinafter: “the site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our service or purchase a product from the website luxuryjewelry4.com ( hereinafter: "the Website") or communicate with us in connection with the Website (in general, the "Service").

Please read this privacy policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Service.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will publish the updated privacy policy on the website, update the "last updated" date and take any other step required by the relevant law.

How we collect and use your personal information

To provide the Service, we collect personal information about you from a variety of sources, as described below. The information we collect varies depending on how you interact with us. In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Service, comply with any applicable legal obligation, enforce any applicable Terms of Service, and protect or defend the Service, our rights, and the rights of other users.

What personal information we collect

The types of personal information we collect depend on how you interact with the site and use our service. When we use the term "personal information", we mean information that identifies, relates to, describes or can be associated with you. The following sections describe the specific categories and types of personal information we collect.

Information we collect directly from you

Information you provide to us directly through our Service may include:

• Contact details, including your name, address, phone number and email.
• Information about orders, including your name, billing address, shipping address, payment confirmation, email address and phone number.
• Account information, including username, password, security questions and other information to use for account security purposes.
• Shopping information, including items you've viewed, saved in your shopping cart, loyalty points, reviews, referrals or gift cards.
• Customer support information, including the information you choose to include in communications with us.

Some features of the Service may require you to provide us with certain information about yourself. You can choose not to provide this information, but doing so may make it difficult for you to access these features.

Information about your usage

We may also automatically collect certain information about your interaction with the Service (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“cookies”). Usage Data may include information about how you access and use our Site and your account, including information about your device, browser information, information about your network connection, your IP address, and other information about your interaction with the Service.

Information we receive from third parties

Finally, we may receive information about you from third parties, including providers and services that may collect information on our behalf, such as:

• Companies that support our website and services.
• Our payment processors, who collect payment information (such as bank account details, credit or debit card, billing address) to process your payments for the purpose of fulfilling your orders and providing the products or services you requested.

When you visit our site, open or click on an email we send you, or interact with the service or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits , third-party libraries and cookies. Any information we receive from third parties will be treated in accordance with this privacy policy.

How we use your personal information

• Provision of products and services: We use your personal information to provide you with the service and perform our agreement with you, including processing your payments, fulfilling your orders, sending you messages relating to your account, purchases, returns, exchanges or other transactions, creating and managing your account, Organization of shipping, and assistance with returns and exchanges.
• Marketing and advertising: We may use your personal information for marketing and advertising purposes, such as sending marketing, advertising and promotional communications by email, text messages or regular mail, and showing you advertisements for products or services.
• Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding fraudulent, illegal or harmful activity.
• Communication and service improvement: We use your personal information to provide you with customer support and improve our service.

We value your privacy and the information you agree to share in relation to our SMS marketing service. We use this information to send you text messages (for your order, including checkout reminders), text marketing offers and business texts, including requests for reviews from us. Consent and opt-in data for text messaging will not be shared with any third parties other than messaging partners, for the purpose of operating and operating our text messaging program.

Text messaging consent and consent data will not be shared with any third party other than messaging partners, for the purpose of operating and operating our text messaging program.

Our website uses cookies to track items you place in your shopping cart, including when you have abandoned checkout. This information is used to determine when to send cart reminder messages via SMS.

Cookies

Like many websites, we use cookies on our website. For specific information about the cookies we use related to the operation of our store, see here. We use cookies to operate and improve our website (including remembering your actions and preferences), conduct analytics and better understand user interaction with the service.

Most browsers automatically accept cookies, but you can choose to set your browser to remove or reject cookies. Please note that removing or blocking cookies may adversely affect your user experience.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate purposes and other reasons in accordance with this Privacy Policy. These circumstances may include:

• With vendors or third parties that perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide services and advertise to you.
• When you refer or agree to the disclosure of certain information to third parties.
• With subsidiaries or within our company group.
• In connection with a business transaction such as a merger or bankruptcy, in order to comply with legal obligations.

Children's information

The Service is not intended for use by children, and we do not intentionally collect personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us to request deletion.

Security and safeguarding of your information

There is no perfect security measure, and we cannot guarantee "perfect security". We recommend not using unsecured channels to communicate sensitive information.

your rights

Depending on where you live, you may have some of the rights listed below in relation to your personal information:

• Right to access: You may have a right to request access to our personal information.
• Right to erasure: You may have a right to request the erasure of our personal information.
• Right to rectification: You may have a right to request the rectification of incorrect or incomplete personal information.
• Right to restrict processing: You may have a right to request restriction of processing of your personal information.
• Right to object: You may have a right to object to the processing of your personal information.

To exercise your rights, please contact us using the contact details above.